Please note that our office and production plant will be closed on Monday, April 1st 2024 due to Easter holiday in Poland.
14 11, 2020

What methods of payment do you accept?

2023-04-06T12:51:51+02:002020-11-14|

  1. We accept bank transfers (currencies: EUR, PLN, USD, GBP); money transfers and online payments via PayPal; online payment with credit card via PayU. PayPal usually adds 4,5% commission, based on the value of the order, including postage. PayU usually adds 1% commission, based on the value of the order, including postage.
  2. Unless otherwise indicated in the order confirmation, prices shall be deemed excluding packaging and shipping costs (postage, freight, insurance or delivery charges) and before the addition of the statutory VAT.
  3. Cash discounts shall only be granted based on prior written agreement. Calculation of cash discounts shall be based on the day of receipt of invoice payment to our account.
  4. We usually require that the invoices shall be paid in advance. We reserve the right to request prepayment for additional deliveries.
  5. If the Contracting Party has not fulfilled its obligations to pay in due time despite a warning, we shall be entitled to block the dealer access, subject to further claims.
  6. If after conclusion of the contract it is discovered that our entitlement to the purchase price is threatened by the Contracting Party’s inability to pay (e.g. because of an application for the commencement of insolvency proceedings), we are entitled to cancel the contract in accordance with the legislation on refusal of performance and, where applicable, following the setting of a deadline.

PayU usually adds 1% commission, based on the value of the order, including postage.

After receiving Pro-Forma invoice with a payment link please fill in the payment form:

We accept only payments done with credit cards that belong to company. We cannot approve any payments done with private credit cards. If the payment was incorrect we will send the money back.

14 11, 2020

How much is shipping?

2023-05-11T12:36:42+02:002020-11-14|

We have contracts with several transport companies to optimize the costs of delivery to our customers around the world. Many of our products are classified as hazardous substances and require special transport services (ADR). Due to these circumstances, each shipping is priced individually.

14 11, 2020

How is the pure nicotine packed and shipped?

2022-10-28T14:34:27+02:002020-11-14|

Packing:

We are a professional company and we always fulfill all the requirements for packaging and sending dangerous products. Every bottle containing nicotine is secured by a customized styrofoam box. Bottles are additionally protected by thick foil bags with inserted polystyrene. The whole package is then placed in cartons with the appropriate UN certificates. Furthermore, in case of nicotine leakage caused by damage in transit, each box is lined with an absorbent mat.

Shipping:

We cooperate with many couriers and logistic companies experienced in handling hazardous substances. Packages are sent in accordance with the ADR requirements.

14 11, 2020

When will my order be shipped?

2022-10-28T14:22:10+02:002020-11-14|

Products from our standard offer are usually shipped within 1-2 days after payment. Terms of the delivery of custom orders are negotiated individually with the customer.

14 11, 2020

What is the quality of your nicotine? Is it USP/EP class pure?

2022-12-19T12:01:34+01:002020-11-14|

Our Nicotine liquid is 99,9% pure. It not only meets the current requirements of USP / EP, but even exceeds them. Product is crystal clear and almost odorless. Many of our customers claim this is the purest and most neutral flavored freebase nicotine they have ever used.

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